Capacity Building & Training

Melius Consultancy Services Lebanon Beirut

Sticks In A Bundle Are Unbreakable!

With top-notch coaching capacity in-house, Melius offers diversified team-building skills and programs to maximize the transformative potential of businesses, in affiliation with esteemed international trainers.

  • COMMUNICATION STRATEGIES WORKSHOP
  • PILLARS OF SUCCESS WORKSHOP
  • HiPo SALES TRAINING
  • SPEAK YOUR CUSTOMER’S LANGUAGE
  • PLAYFUL NEGOTIATION WORKSHOP
  • MEET THE BUYERS WORKSHOP
  • CUSTOMER SERVICE EXCELLENCE WORKSHOP
  • ACCELERATOR & INCUBATOR DEVELOPMENTAL JOURNEY
  • DIGITAL INFLUENCE ON MARKETING WORKSHOP
  • TIME MANAGEMENT WORKSHOP

ABOUT THE TRAINING

This workshop helps participants understand the different methods of communication to make the most out of their daily operations. The proper communication strategy is a refreshing, energizing approach to defining problems and revitalizing relations.

BENEFITS

Communication strategies can benefit the standard of any organization and its employees by merging with the company mission and positively impacting everyone involved.

WHO SHOULD ATTEND?

Managers, supervisors, and professionals who want to build their written, oral, and non-verbal communication skills.

FORMAT

Full Day program including a coffee break and a lunch break (9:30 a.m. to 3:30 p.m.)

Half Day program including one coffee break (9:30 a.m. to 12:30 p.m. or 1:30 p.m. to 4:30 p.m.)

 

 

ABOUT THE TRAINING

The Pillars of Success workshop is symbolic of a long mental walk, whereby participants attempt to set aside any personal or work-related blocks to better deal with hardship, solve setbacks, and fine-tune their relationships.

BENEFITS

Mental exercises in a provided safe space can help participants remove “the daily dust” from their business and personal lives.

WHO SHOULD ATTEND?

All members of the corporate structure.

FORMAT

Full Day program including a coffee break and a lunch break (9:30 a.m. to 3:30 p.m.)

Half Day program including one coffee break (9:30 a.m. to 12:30 p.m. or 1:30 p.m. to 4:30 p.m.)

“Sales for Everybody”

ABOUT THE TRAINING

High Potential Sales Training offers a practical guide to building customer rapport and boosting results through a consultative sales approach.

BENEFITS

Participants can learn how to increase their client database and close deals by defining and addressing clients’ needs.

WHO SHOULD ATTEND?

This program is useful to anyone wanting to improve their consultative selling skills and long-term customer relationships.

FORMAT

Full Day program including a coffee break and a lunch break (9:30 a.m. to 3:30 p.m.)

Half Day program including one coffee break (9:30 a.m. to 12:30 p.m. or 1:30 p.m. to 4:30 p.m.)

ABOUT THE TRAINING

Through Natural Language Processing (NLP) techniques, this workshop focuses on Rapport, Anchoring, and Sensory Acuity to gain insight into customers and their inner-workings for a deeper demonstration of sales, marketing, and communication skills.

BENEFITS

Through understanding the internal processes that define customer choices, participants will proceed to break down the sales process, elicit buying strategies, and convert value into real sales using NLP technology.

WHO SHOULD ATTEND?

Marketers, sellers, buyers, and anyone seeking to majorly improve their customer service and people skills.

FORMAT

Full Day program including a coffee break and a lunch break (9:30 a.m. to 3:30 p.m.)

ABOUT THE TRAINING

In cooperation with Rational Games, this interactive workshop incorporates the power of play to evoke empathy and understanding in conflict resolution scenarios.

BENEFITS

Participants can strategically learn and practice the art of negotiation under esteemed trainer and Harvard-trained professional Dr. Mark Young.

WHO SHOULD ATTEND?

This is a fun opportunity for anyone interested in human psychology and communication.

FORMAT

2 hours

Half day

Full day

Two days

ABOUT THE TRAINING

Negotiation is a discussion between two parties that explores solutions with the aim of reaching a joint agreement regarding differing needs or opinions.

The key skills involved in a successful negotiation are good communication, sales and marketing, psychological analysis, sociology, as well as assertiveness and conflict resolution.

BENEFITS

Negotiation skills can help participants establish a common ground for agreement and meet their individual objectives.

WHO SHOULD ATTEND?

Managers, supervisors, sales teams, executives involved in high-level negotiations, senior employees looking for professional development, entrepreneurs, and founders seeking investment or business growth.

FORMAT

Full Day program including a coffee break and a lunch break (9:30 a.m. to 3:30 p.m.)

Half Day program including one coffee break (9:30 a.m. to 12:30 p.m. or 1:30 p.m. to 4:30 p.m.)

ABOUT THE TRAINING

This workshop provides guidelines and model practices for excellent customer service to enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal and happy customer base.

BENEFITS

The end result of this workshop provides participants with the awareness and techniques to raise the bar on their company’s overall customer service strategies.

WHO SHOULD ATTEND?

Delegates in customer-facing or customer support roles who want to develop their customer service skills and behaviors.

FORMAT

Full day program including a coffee break and a lunch break (9:30 a.m. to 3:30 p.m.)

Half day program including one coffee break (9:30 a.m. to 12:30 p.m. or 1:30 p.m. to 4:30 p.m.)

ABOUT THE WORKSHOP

This program offers a dynamic series of workshops and one-on-one clinical sessions to start-ups and entrepreneurs in ideation phases participating in accelerator and incubator programs or looking for the optimal business transformation and acceleration. Our top-notch trainers provide superb technical assistance for startups in incubation stages to accelerate their SME stage development.

Our methods reinforce innovation, technical skill, and scalable solutions for business empowerment, solution, and transformation under the supervision of our professional and accomplished trainers.

Participating start-ups and SMEs can adopt a holistic approach to the learned concepts of this workshop by going through all the different modules or compartmentalize it by selecting the modules needed for their developmental journeys.

  1. INNOVATION & LEADERSHIP

This program equips participants with tools that encompass resilience-boosting techniques and strength-based leadership skills to fuel innovative cultures toward conceptual age thinking using Design Thinking Approach.

  1. BUSINESS MODELLING & CHANGE MANAGEMENT

This step demonstrates change management models and explores the methodologies behind business transformation in support of a feasible, market-based business model and the founding mission and vision.

  1. BUILDING HUMAN CAPITAL

Through prioritizing different aspects of human capital in an organization, which include the HR structure, KPIs, performance appraisal, and recruitment, we strengthen individual commitment to team motivation and help optimize the corporate culture in the organizational structure.

  1. MARKET RESEARCH & STAKEHOLDER MANAGEMENT

This workshop level provides participants with market research tools for credible market assessment, market sizing, practical insight, expansion opportunities, and decision analysis.

We additionally focus on stakeholder management skills to promote an effective relationship between company and stakeholder based on active communication and plan execution.

  1. GO-TO MARKET STRATEGY

The primary goal of a market strategy is to identify the target market by specifying the location and gathering data on buyer personas.

In line with this information, we contribute to the design and proper positioning of a business while taking into account the value proposition, competition analysis, pricing models, growth strategies and prospecting.

  1. FINANCIAL FEASIBILITY & ANALYSIS

This section focuses on building a company’s P&L from scratch, creating exemplary balance sheets, and performing financial and ROI analysis as well as feasibility studies for new and upcoming projects.

  1. SETTING YOUR BUSINESS PLAN

Your final mission in this developmental journey is to compile the tools and knowledge provided over the workshop and kick start your business adventure with the right support and confidence.

 

ABOUT THE TRAINING

The Digital Influence on marketing workshop covers the basics of digital marketing, including social media marketing, search engine optimization (SEO), email marketing, and content marketing. We will explore how to create a digital marketing plan that aligns with your business objectives, how to measure the effectiveness of your campaigns, and how to stay up-to-date with the latest digital marketing trends and tools.

BENEFITS

By the end of this workshop, attendants will have an understanding of how to leverage their marketing strategy through digital marketing to grow their business and reach their target audience more effectively.

WHO SHOULD ATTEND?

Anyone who wants to improve their digital marketing skills and learn how it can be used to achieve business objectives, regardless of their level of experience or industry background.

  1. Business owners who want to develop or refine their digital marketing strategy to reach a wider audience and increase revenue.
  2. Marketing managers and executives who want to stay up-to-date with the latest digital marketing trends and tools to stay ahead of the competition.
  3. Sales professionals who want to learn how to use digital marketing techniques to generate leads and convert them into customers.
  4. Entrepreneurs who want to start an online business or grow their existing online presence.

 

FORMAT

Full Day program including a coffee break and a lunch break (9:30 a.m. to 5:00 p.m.)

Two days program including a lunch break (10:00 a.m. to 3:00 p.m.)

Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis - stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization.

WORKSHOP OBJECTIVES

The Time Management workshop will cover strategies to help participants learn these crucial strategies. Your participants will be given a skill set that include personal motivation, delegation skills, organization tools, and crisis management.

TIME MANAGEMENT OUTLINE

  • Plan and prioritize each day’s activities in a more efficient, productive manner
  • Overcome procrastination quickly and easily
  • Handle crises effectively and quickly
  • Organize your workspace and workflow to make better use of time
  • Delegate more efficiently
  • Use rituals to make your life run smoother
  • Plan meetings more appropriately and effectively
  • COMMUNICATION STRATEGIES WORKSHOP

ABOUT THE TRAINING

This workshop helps participants understand the different methods of communication to make the most out of their daily operations. The proper communication strategy is a refreshing, energizing approach to defining problems and revitalizing relations.

BENEFITS

Communication strategies can benefit the standard of any organization and its employees by merging with the company mission and positively impacting everyone involved.

WHO SHOULD ATTEND?

Managers, supervisors, and professionals who want to build their written, oral, and non-verbal communication skills.

FORMAT

Full Day program including a coffee break and a lunch break (9:30 a.m. to 3:30 p.m.)

Half Day program including one coffee break (9:30 a.m. to 12:30 p.m. or 1:30 p.m. to 4:30 p.m.)

 

 
  • PILLARS OF SUCCESS WORKSHOP

ABOUT THE TRAINING

The Pillars of Success workshop is symbolic of a long mental walk, whereby participants attempt to set aside any personal or work-related blocks to better deal with hardship, solve setbacks, and fine-tune their relationships.

BENEFITS

Mental exercises in a provided safe space can help participants remove “the daily dust” from their business and personal lives.

WHO SHOULD ATTEND?

All members of the corporate structure.

FORMAT

Full Day program including a coffee break and a lunch break (9:30 a.m. to 3:30 p.m.)

Half Day program including one coffee break (9:30 a.m. to 12:30 p.m. or 1:30 p.m. to 4:30 p.m.)

  • HiPo SALES TRAINING

“Sales for Everybody”

ABOUT THE TRAINING

High Potential Sales Training offers a practical guide to building customer rapport and boosting results through a consultative sales approach.

BENEFITS

Participants can learn how to increase their client database and close deals by defining and addressing clients’ needs.

WHO SHOULD ATTEND?

This program is useful to anyone wanting to improve their consultative selling skills and long-term customer relationships.

FORMAT

Full Day program including a coffee break and a lunch break (9:30 a.m. to 3:30 p.m.)

Half Day program including one coffee break (9:30 a.m. to 12:30 p.m. or 1:30 p.m. to 4:30 p.m.)

  • SPEAK YOUR CUSTOMER’S LANGUAGE

ABOUT THE TRAINING

Through Natural Language Processing (NLP) techniques, this workshop focuses on Rapport, Anchoring, and Sensory Acuity to gain insight into customers and their inner-workings for a deeper demonstration of sales, marketing, and communication skills.

BENEFITS

Through understanding the internal processes that define customer choices, participants will proceed to break down the sales process, elicit buying strategies, and convert value into real sales using NLP technology.

WHO SHOULD ATTEND?

Marketers, sellers, buyers, and anyone seeking to majorly improve their customer service and people skills.

FORMAT

Full Day program including a coffee break and a lunch break (9:30 a.m. to 3:30 p.m.)

  • PLAYFUL NEGOTIATION WORKSHOP

ABOUT THE TRAINING

In cooperation with Rational Games, this interactive workshop incorporates the power of play to evoke empathy and understanding in conflict resolution scenarios.

BENEFITS

Participants can strategically learn and practice the art of negotiation under esteemed trainer and Harvard-trained professional Dr. Mark Young.

WHO SHOULD ATTEND?

This is a fun opportunity for anyone interested in human psychology and communication.

FORMAT

2 hours

Half day

Full day

Two days

  • MEET THE BUYERS WORKSHOP

ABOUT THE TRAINING

Negotiation is a discussion between two parties that explores solutions with the aim of reaching a joint agreement regarding differing needs or opinions.

The key skills involved in a successful negotiation are good communication, sales and marketing, psychological analysis, sociology, as well as assertiveness and conflict resolution.

BENEFITS

Negotiation skills can help participants establish a common ground for agreement and meet their individual objectives.

WHO SHOULD ATTEND?

Managers, supervisors, sales teams, executives involved in high-level negotiations, senior employees looking for professional development, entrepreneurs, and founders seeking investment or business growth.

FORMAT

Full Day program including a coffee break and a lunch break (9:30 a.m. to 3:30 p.m.)

Half Day program including one coffee break (9:30 a.m. to 12:30 p.m. or 1:30 p.m. to 4:30 p.m.)

  • CUSTOMER SERVICE EXCELLENCE WORKSHOP

ABOUT THE TRAINING

This workshop provides guidelines and model practices for excellent customer service to enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal and happy customer base.

BENEFITS

The end result of this workshop provides participants with the awareness and techniques to raise the bar on their company’s overall customer service strategies.

WHO SHOULD ATTEND?

Delegates in customer-facing or customer support roles who want to develop their customer service skills and behaviors.

FORMAT

Full day program including a coffee break and a lunch break (9:30 a.m. to 3:30 p.m.)

Half day program including one coffee break (9:30 a.m. to 12:30 p.m. or 1:30 p.m. to 4:30 p.m.)

  • ACCELERATOR & INCUBATOR DEVELOPMENTAL JOURNEY

ABOUT THE WORKSHOP

This program offers a dynamic series of workshops and one-on-one clinical sessions to start-ups and entrepreneurs in ideation phases participating in accelerator and incubator programs or looking for the optimal business transformation and acceleration. Our top-notch trainers provide superb technical assistance for startups in incubation stages to accelerate their SME stage development.

Our methods reinforce innovation, technical skill, and scalable solutions for business empowerment, solution, and transformation under the supervision of our professional and accomplished trainers.

Participating start-ups and SMEs can adopt a holistic approach to the learned concepts of this workshop by going through all the different modules or compartmentalize it by selecting the modules needed for their developmental journeys.

  1. INNOVATION & LEADERSHIP

This program equips participants with tools that encompass resilience-boosting techniques and strength-based leadership skills to fuel innovative cultures toward conceptual age thinking using Design Thinking Approach.

  1. BUSINESS MODELLING & CHANGE MANAGEMENT

This step demonstrates change management models and explores the methodologies behind business transformation in support of a feasible, market-based business model and the founding mission and vision.

  1. BUILDING HUMAN CAPITAL

Through prioritizing different aspects of human capital in an organization, which include the HR structure, KPIs, performance appraisal, and recruitment, we strengthen individual commitment to team motivation and help optimize the corporate culture in the organizational structure.

  1. MARKET RESEARCH & STAKEHOLDER MANAGEMENT

This workshop level provides participants with market research tools for credible market assessment, market sizing, practical insight, expansion opportunities, and decision analysis.

We additionally focus on stakeholder management skills to promote an effective relationship between company and stakeholder based on active communication and plan execution.

  1. GO-TO MARKET STRATEGY

The primary goal of a market strategy is to identify the target market by specifying the location and gathering data on buyer personas.

In line with this information, we contribute to the design and proper positioning of a business while taking into account the value proposition, competition analysis, pricing models, growth strategies and prospecting.

  1. FINANCIAL FEASIBILITY & ANALYSIS

This section focuses on building a company’s P&L from scratch, creating exemplary balance sheets, and performing financial and ROI analysis as well as feasibility studies for new and upcoming projects.

  1. SETTING YOUR BUSINESS PLAN

Your final mission in this developmental journey is to compile the tools and knowledge provided over the workshop and kick start your business adventure with the right support and confidence.

 
  • DIGITAL INFLUENCE ON MARKETING WORKSHOP

ABOUT THE TRAINING

The Digital Influence on marketing workshop covers the basics of digital marketing, including social media marketing, search engine optimization (SEO), email marketing, and content marketing. We will explore how to create a digital marketing plan that aligns with your business objectives, how to measure the effectiveness of your campaigns, and how to stay up-to-date with the latest digital marketing trends and tools.

BENEFITS

By the end of this workshop, attendants will have an understanding of how to leverage their marketing strategy through digital marketing to grow their business and reach their target audience more effectively.

WHO SHOULD ATTEND?

Anyone who wants to improve their digital marketing skills and learn how it can be used to achieve business objectives, regardless of their level of experience or industry background.

  1. Business owners who want to develop or refine their digital marketing strategy to reach a wider audience and increase revenue.
  2. Marketing managers and executives who want to stay up-to-date with the latest digital marketing trends and tools to stay ahead of the competition.
  3. Sales professionals who want to learn how to use digital marketing techniques to generate leads and convert them into customers.
  4. Entrepreneurs who want to start an online business or grow their existing online presence.

 

FORMAT

Full Day program including a coffee break and a lunch break (9:30 a.m. to 5:00 p.m.)

Two days program including a lunch break (10:00 a.m. to 3:00 p.m.)

  • TIME MANAGEMENT WORKSHOP

Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis - stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization.

WORKSHOP OBJECTIVES

The Time Management workshop will cover strategies to help participants learn these crucial strategies. Your participants will be given a skill set that include personal motivation, delegation skills, organization tools, and crisis management.

TIME MANAGEMENT OUTLINE

  • Plan and prioritize each day’s activities in a more efficient, productive manner
  • Overcome procrastination quickly and easily
  • Handle crises effectively and quickly
  • Organize your workspace and workflow to make better use of time
  • Delegate more efficiently
  • Use rituals to make your life run smoother
  • Plan meetings more appropriately and effectively
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